Hospitality industry Essay

“Oxford Dictionary defines hospitality as “receiving and hosting customers, visitors and strangers with cordiality and good reputation.” Receptors hospitality services perceive this service sector accompanied by food and friendly service good drink and familiar atmosphere. On the other hand, those who provide these services sometimes have the impression that, despite their efforts, customers can sometimes be picky and ungrateful. Regardless of the position they occupy, it is clear that the scope of activities influence people life, growing up over time. International there is a constant development and continuous improvement of hospitality industries. To welcome those who travel the world, literally and figuratively extend our hospitality and it is taking up with their requirements. For many people, facade, appearance or location determines the first impression that remains and is the most important. The hospitality industry, more than any other, is facing strong to the people.